Conditions

By sending the order, the customer sends Euromagicshop a proposal to purchase the selected product or products. The sending of the purchase order implies the consent (pursuant to art.10 DL 185/1999) to receive subsequent communications from Euromagicshop described below, which are aimed exclusively at the conclusion and execution of the sale.

By submitting the order form you will receive an automatic order confirmation by e-mail. This order confirmation has the sole purpose of notifying the receipt of the electronic order and does not constitute formal acceptance of the order. The price applied will be the one fixed at the time of the order. In view of the particular rapidity of change in the market, it is however possible that some offers or articles have in the meantime sold out or have undergone particularly significant price changes. In this case, we reserve the right to contact you as soon as possible to offer you an alternative product or price, or to cancel the order (without penalties for both parties).

All prices include VAT.

Guarantees

All products sold by Euromagicshop are backed by the official manufacturer's guarantee. To use it, the customer must keep the receipt or invoice that he will receive together with the products purchased.

Complaints

Any complaint must be addressed to Euromagicshop.

Applicable law

The sales contract between the customer and Euromagicshop is concluded in Italy and governed by Italian law.

Responsibility

It is understood that Euromagicshop assumes no responsibility for the use that the customer intends to make of the purchased goods. In case of defective or non-functioning goods Euromagicshop will have the sole burden of replacement. In no case Euromagicshop will be held responsible for lost earnings due to the inability to use the purchased products.

Right of withdrawal

The law (DL 22/05/99. N.185) guarantees the customer the right to withdraw from the purchase contract.

To exercise this right, the customer must send Euromagicshop a communication to that effect within 10 working days from the date of receipt of the ordered goods.

Subsequently, the customer will have to wait for communication from Euromagicshop on how to return the purchased goods and proceed with the return within the following 48 hours.

The right of withdrawal is subject to the following conditions:

- the law does not apply to audiovisual products, for equipment accompanied by instructions on DVD or with online download and for books;

- the purchased good must be intact and returned carefully packaged, complete with all the original parts;

- upon its arrival at the warehouse, the product will be examined to assess any damage or tampering (the substantial integrity of the returned goods is an essential condition for exercising the right of withdrawal);

- Euromagicshop will replace the returned product or refund the amount already paid within the terms of the law (30 working days). *

- The customer must promptly provide Euromagicshop with the bank details on which to obtain the transfer (Bank, Branch, Current Account No. of the invoice holder, IBAN).

* Refund of the cost of the product only if returned for reasons of personal dissatisfaction.

* Replacement of the returned product with another, if the product complies with the order, the shipping costs for sending the new product will be charged to the customer.

* Refund including the cost of shipments for all products arrived damaged.

* Replacement of the returned product without additional costs for products arrived damaged.